Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

GPS Healthcare - Yew Tree


Can\'t get through on the telephone

The service provided is not very good. I cannot get through on the telephone. I can never book an urgent appointment when I need one. You can book an appointment up to two weeks in advance but when your unwell and need to be seen asap this service is no use.